The slot you booked will be the date and time for collection. Our collection address is Unit 3, Discovery Wharf, 15 North Quay, Plymouth PL4 0RB.
We don't currently offer delivery, but we hope to provide this service again soon.
Unfortunately, strawberries cannot be posted due to their short shelf life and delicate nature. Only collection options are available at checkout.
Yes, we do offer a vegan range! Please call us directly to discuss the available options for your specific needs.
Yes! Please fill in the appropriate field for allergies on each product you wish to order. Be advised that we work in a kitchen that contains nuts, wheat, soya, tree nuts, eggs, milk, sesame, peanuts, almond, and gluten. Cross-contamination may occur, and we cannot guarantee an allergen-free environment.
The chocolate we use is gluten-free. However, we cannot guarantee that all décor and toppings are gluten-free. Please inform us of any allergies when placing your order.
We can only accommodate a certain number of bookings per day, and once these slots are filled, we cannot accept more. To ensure you get your preferred time, book your products as far in advance as possible (up to 6 weeks ahead).
Standard orders require a minimum of 48 hours' notice. However, for fillable letters or numbers, we need 2 weeks' notice to order your specified characters. You can book up to 6 weeks in advance, and we recommend booking early as slots fill quickly.
We can essentially create any colour scheme you desire. Our custom box option provides an extensive selection of colours to choose from, allowing you to perfectly match your event or preference.
Extra options are available directly on the product order page. Simply select your desired additions when placing your order. You can also purchase extra items when you pick up your order from anything in our counter.